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Terms of Service

Last updated: October 13, 2026

These Terms of Service (“Terms”) are an agreement between you and North Fort Software LLC, an Ohio limited liability company (“North Fort,” “we,” “us”). They govern your use of the RACE1 service (the “Service”) and our website, northfortsoftware.com, including your account, where you manage your API keys and purchases. By using our website, creating an account, purchasing a plan, or using an API key, you agree to these Terms. If you are agreeing on behalf of an organization, you confirm you have authority to bind it, and “you” means that organization.

Glassdraw

Glassdraw, our desktop program for designing stained glass patterns, is licensed under the Glassdraw License Agreement. Glassdraw shows the agreement when you first start it, and it’s also posted on our website. By buying or using Glassdraw, you agree to that agreement, and it governs your use of the program. Where these Terms and the Glassdraw License Agreement differ about Glassdraw, the Glassdraw License Agreement applies. Refunds for Glassdraw are described in our Refund Policy.

The rest of these Terms cover the RACE1 service and our website.

What the Service is

RACE1 is an automated web accessibility service. It corrects a defined set of common accessibility issues and flags others for human review. Software that you install or build (a “client”), such as the free RACE1 WordPress plugin, sends the HTML of a web page to the Service, which returns the corrected HTML with a list of findings.

The RACE1 WordPress plugin is free, open-source software licensed under the GNU General Public License. These Terms don’t limit your rights under that license. What these Terms cover is access to the Service itself, which is operated by North Fort and is not distributed.

Your account and API keys

You need an account and an API key to use the Service. Keep your keys confidential. You’re responsible for all use of the Service through your keys. If you believe a key has been exposed, tell us and we’ll issue a replacement.

We store only a secure hash of each key, so we can’t show you a key again. If you lose one, we’ll issue a new one.

License to use the Service

While your account is in good standing, we grant you a non-exclusive, non-transferable right to access the Service through your API keys, within your plan’s transaction limits, for your own websites and for websites you manage for your clients.

You may not resell, sublicense, or share API keys as a standalone product, or give a key to anyone outside your organization other than to operate a site you manage for them.

Transactions and plans

The Service is measured in transactions. One transaction is one request to the Service, however many accessibility rules run on it.

Pages that change on every load. A client that caches results, like the RACE1 WordPress plugin, sends a page only when its content changes. Pages whose content changes on every load, such as shopping carts or account pages, are sent on every view, and each view is a transaction. You can exclude such pages in the plugin’s settings. If you build your own client, you’re responsible for how often it sends requests.

Usage notices, pauses, and the service cap

We email the account’s purchaser as usage grows. Notices are informational; the limits below apply whether or not a notice was received.

What happens when service is paused or stopped. Your site keeps working, but it serves its pages without RACE1’s corrections until service resumes. The plugin displays a notice in your WordPress dashboard when this happens. If your site also uses a page-caching plugin, purge its cache after service resumes so it doesn’t keep serving uncorrected copies of pages from during the pause.

Payments, renewals, and cancellation

Prices are listed on our pricing page. Purchases are processed by our payment partner, Stripe, which acts as the merchant of record and collects any applicable sales tax or VAT. Your purchase may also be subject to Stripe’s terms. Charges appear on card statements as “LINK.COM” followed by our business name.

Plans and any recurring add-ons renew automatically at the then-current price until canceled. You can cancel at any time; cancellation takes effect at the end of your current billing period. Refunds are described in our Refund Policy.

We’ll give you at least 30 days’ notice before a price change applies to your renewal.

Your content and your responsibilities

“Your Content” means the web pages your client sends to the Service. You keep all rights to Your Content. You give us permission to process it only to provide the Service.

You’re responsible for:
– having the right to send Your Content to the Service, including any personal information it contains
– excluding pages you don’t want processed, such as pages containing sensitive personal information
– reviewing the findings RACE1 flags for human judgment
– your website’s accessibility and legal compliance

How we handle Your Content

The Service processes page content in memory for the length of each request and does not store it. We don’t keep a copy of your pages or your findings. We keep account details and request counts for billing. Findings, history, and page snapshots are stored by the plugin in your own WordPress database, under your control. Our Privacy Policy describes this in more detail.

No compliance guarantee

RACE1 does not guarantee that your website is, or will become, compliant with the Americans with Disabilities Act, Section 508, WCAG, or any other law, regulation, or standard.

RACE1 automatically corrects a defined set of issues and flags others for human review. It evaluates only some WCAG success criteria. Its draft Accessibility Conformance Report marks the criteria it doesn’t evaluate as “Not Evaluated.” That report is a starting point for a qualified reviewer, not a conformance claim.

Rule settings in the plugin control which findings are displayed. Turning a rule off hides its findings; it doesn’t stop the Service from applying that rule’s corrections.

Acceptable use

You may not:
– use the Service to process content you don’t have the right to process
– attempt to disrupt, overload, or gain unauthorized access to the Service
– attempt to circumvent transaction limits
– use the Service in violation of any law

Clients and open-source software

You may use the RACE1 plugin, a modified version of it, or your own software to call the Service. These Terms apply to all use of the Service, whatever client sends the request. We provide support for the RACE1 plugin as released; we can’t support modified versions.

The GNU General Public License covers the software, not the names “RACE1” and “North Fort Software” or our logos. Please don’t use them in a way that suggests a modified or independent product comes from us.

Our website

The content on our website, including text, graphics, and logos, belongs to North Fort Software LLC, except the open-source RACE1 plugin, which is covered by its own license. Information on the site is provided for general purposes and may change without notice. The site may link to websites we don’t control, and we aren’t responsible for their content.

Support and SLA

Email support is included with every plan. Priority support and a Service Level Agreement are available by separate agreement; contact us for terms and pricing.

Changes to the Service

We maintain and update the Service, including its accessibility rules. Updates apply to all customers when released. We may change or discontinue features; if we discontinue the Service entirely, we’ll give you at least 60 days’ notice and refund any prepaid, unused portion of your subscription.

Suspension and termination

We may suspend or terminate your access if you materially breach these Terms, fail to pay, or use the Service in a way that threatens its security or other customers. Except where immediate action is needed to protect the Service, we’ll notify you first and give you a reasonable chance to fix the problem.

When your access ends, your API keys stop working. Data the plugin stored in your WordPress database stays there, under your control. Your rights under the GPL to the open-source software are not affected.

Disclaimers

Except as stated in these Terms or a signed SLA, the Service is provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We don’t warrant that the Service will be uninterrupted or error-free, or that its corrections will be complete.

Limitation of liability

To the maximum extent permitted by law, North Fort’s total liability arising out of or related to these Terms or the Service will not exceed the amount you paid us in the twelve months before the claim. North Fort will not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or claims by third parties relating to your website’s accessibility, even if advised of the possibility of such damages.

Indemnification

You’ll defend and indemnify North Fort against third-party claims arising from Your Content, your website, or your breach of these Terms.

Governing law

These Terms are governed by the laws of the State of Ohio, without regard to its conflict-of-law rules. Any dispute will be brought in the state or federal courts located in Ohio.

Changes to these Terms

We may update these Terms. We’ll post the new version with a new “Last updated” date and email account purchasers about material changes at least 30 days before they take effect. Continued use of the Service after that date means you accept the updated Terms.

Contact

North Fort Software LLC
6545 Market Ave. North, Suite 100
Canton, OH 44721, USA
support@northfortsoftware.com